![]() In the Model box, highlight High Definition Audio Device (this is the substitute audio device driver) and click Next.NOTE: If you see a window that says something like This is the best driver for this device, exit the window and repeat steps 4, 5, and 6. You should see a window that says Select the device driver you want to install for this hardware.Select Let me pick from a list of device drivers on my computer.Select Browse my computer for driver software.Right-click and select Update Driver Software.(NOTE: At this point, you won’t be able to play any music files.) The downward arrow displays on this driver, indicating it is disabled. In the list of audio device drivers, look for Realtek High Definition Audio.Go to Windows Device Manager > Sound, video and game controllers section.I found these steps from the hp forums here, credit to SteveCT99. So you have to make a choice, sacraficing a little audio quality for no popping or better audio quality and popping. I do notice that the audio is not as great after this fix. What you're hearing, the popping sound, is similar to headphones being placed back in since the the sound card is being rebooted. The problem with this driver is that it makes the sound card shut itself down after 10-20 seconds of no audio output in order to conserve battery life and to our advantage, there is no way to turn this "feature" off. Hi, I've been looking for a solution for this problem and found that not using the Realtek HD Audio Manager/B&O will stop the audio popping. I was not expecting this from HP but I feel a bit dissapointed with my choice. What they did was to uninstall/reinstall the drivers which did not work for me. I have made online chats with HP supports but they were not able to find a solution. I have found similar issues that people have faced but none of the worked for me. I feel it has something to do with the power management, becuase it appears the sound system goes into the offline mode when nothing is played and once it turns on to play something it makes the noise. The noise is short, it is like once you plug your headphone in. I hear a pop noise through headphone every time I play a music or even it plays Windows System sounds. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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